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POLICIES


Accommodations:

Windsong Hollow Ranch provides luxury cottages with privacy. The cottages are not hosted but the innkeepers want your stay to be perfect and are nearby if you need anything.

The cottages are designed to provide a quiet get-away for couples and can only accommodate two people in each cabin. Therefore, we are not able to accommodate children or pets.

In order to provide a quiet romantic experience and free you from outside disturbances, there are no televisions, telephones, or housekeeping during the middle of your stay. On multi-night stays, we will schedule a time which is convenient for you to deliver your breakfast for each of your additional days.

Check in / Check out:

Check in time is anytime 4 PM or later. You will receive full check in details following your reservation confirmation. Check out time is noon.

The Cottages at Windsong Hollow Ranch are all non-smoking accommodations. Smoking is only permitted in the designated outdoor smoking area and all cigarette remains must be discarded in the containers provided. No smoking is allowed on the ranch property as well, to prevent fires and protect our wildlife. A cleaning fee of $300.00 will be assessed for smoking inside the cottages or on the screened porches.  Damages or theft of property will be charged to the credit card used to make the reservation.

Cancellations:
Your credit card will be charged when the reservation is made. All cancellations will incur a $50.00 cancellation fee. Cancellation charges will be refunded less a $50.00 cancellation fee if made prior to 30 days of your reservation. If you must cancel within 30 days of your reservation, you will be provided with a rain check so you can enjoy your stay on a different date. If you do not cancel within 48 hours of your reservation or do not show, you will be charged the full amount.

Windsong Hollow Ranch | 1501 Main Street (CR 192) Liverpool, TX 77577 | 281-393-1097